Getting Started with SiteLink
This course introduces TJO Teammates to SiteLink--our core operations software that we use daily to serve and support customers.
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1
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Lesson Overview: Login and Tour
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Demo Video: Logging Into Sitelink
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READ THIS: Detailed Navigation Steps in SiteLink
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Quiz: SiteLink Login
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2
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Lesson Overview: Reporting
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Demo Video: Reporting
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READ THIS: Detailed Explanation of Reports
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Quiz: Reporting
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3
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Lesson Overview: Processing Cards
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Demo Video: Processing Cards
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Quiz: Processing Cards
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4
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Lesson Overview: Searching and Notes
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Demo Video: Searching and Notes
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READ THIS: Detailed Navigation In SiteLink
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Quiz: Searching and Notes
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5
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Lesson Overview: Taking a Payment
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Demo Video: Taking a Payment
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Quiz: Taking a Payment
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6
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Lesson Overview: Leads, Reservations, and Move-Ins
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Demo Video: Leads & Reservations
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READ THIS: Detailed Explanation of Leads & Reservations
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Demo Video: Move-In
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Quiz: Leads, Reservations, and Move In
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READ THIS: Detailed Explanation of Move-Ins
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7
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Lesson Overview: Move-Out
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Demo Video: Move Out
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READ THIS: Detailed Explanation of Move-Outs
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Quiz: Move Out
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8
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Lesson Overview: Transfer and Add Unit
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Demo Video: Transfer & Add Unit
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Quiz: Transfer and Add Unit
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9
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Lesson Overview: Insurance
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Demo Video: Insurance
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READ THIS: Detailed Navigation Steps in SiteLink
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Quiz: Insurance
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10
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Lesson Overview: Retail Sales
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Demo Video: Retail Sales
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READ THIS: Detailed Explanation of Merchandise and Inventory
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Quiz: Retail Sales
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11
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Lesson Overview: Collection Calls
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Demo Video: Voicemails and notes
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READ THIS: Detailed Explanation of Collection Calls
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Quiz: Collections Calls
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12
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Lesson Overview: Late Fees / Late Letters
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Demo Video: Late Fees / Late Letters
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READ THIS: Detailed Explanation of Late Fees / Late Letters
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Demo Video: Notice of Claim
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Quiz: Late Fees / Late Letters
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13
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Lesson Overview: Daily Close
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Demo Video: Daily Close
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Quiz: Daily Close