Course curriculum

  • 1
    Welcome to your Resource Library!
    • How to access your resources
  • 2
    Daily Operations
    • Daily Operations Checklist
  • 3
    Customer Service
    • Reduced Contact Customer Service
  • 4
    Leasing
    • TSSA Goldbook 2020-2021
    • Phone Lease Job Aid
    • Rules for Storing Vehicles
  • 5
    Maintenance
    • Effective Maintenance
  • 6
    Marketing
    • How to Create Email Signature
    • Quarterly Event Calendar Guide
  • 7
    Disposal Sales
    • TSSA Goldbook 2020-2021
    • Disposal Sale Rules
    • TSSA Foreclosure Checklist
    • Certificate of Mailing Firm
    • Foreclosure Steps
  • 8
    Health and Safety
    • Reading Chemical Labels
    • OSHA SDS Quick Card